Manager, Patient Flow, Bed Allocation & Nursing Support Pool

Guelph, ON

At Guelph General Hospital, we are committed to our Mission of  providing exemplary and equitable care for and with our community. 

Living our values is important here and if you want to join a team that is compassionate, inclusive, respectful, collaborative and inspired, you can see more details about the position currently available below.   

Current Rate of Pay: Min $54.04- Max  $67.56

Current Shifts: Primarily Days (for approximately one  year) 

Position Summary:

The Manager of Patient Flow, Bed Allocation and the Nursing Support Pool assumes a hospital wide leadership role within the organization. This role demonstrates expertise in optimizing hospital resources to improve patient flow through bed allocation which helps to provide a quality patient care experience.

As a powerful change agent, the Manager leads hospital wide initiatives based on evidence informed practices and using process redesign expertise (systems thinking; value stream mapping, PDSA (plan, do, study, act), waste reduction, workplace reorganization, Lean principles, etc.).

The Manager ensures they provide an environment that supports and advances professional practice and leads clinical staff in implementing evidence-based practices that are sensitive to limited resources within a patient centred care philosophy. They serve as role model for professional and organizational core competencies and support quality patient-care outcomes.

The Manager provides daily directions to the PSW and Clinical Extern staff to provide high quality, safe, evidence-based care in partnership with the patient and families and in keeping with the vision, mission and values of GGH.   

The Manager supports the Clinical Extern program through the supervision of the Clinical Extern Coordinators, ensuring a positive experience for Externs in the organization and quality, patient focused care.

In this role, you will:

• Have ongoing opportunities to learn and grow with a generous professional development program via our education assistance fund and in-house development programs
• Have access to an amazing total rewards package which includes competitive pay, health and dental benefits, Short and long term disability and the Healthcare of Ontario Pension Plan (HOOPP) where we match your contributions by 126%
• Be a part of an organization committed to the well-being of our workforce
• Support the Guelph Wellington Ontario Health Team’s commitment to anti-racism and anti-oppression through our actions
• Be a part of a team of high performing health care professionals

Guelph is the perfect location for health care professionals seeking to make the most of life’s experiences. From our expansive trails and waterways to internationally recognized arts and cultural events, to diverse restaurants and craft breweries, the Royal City has something for everyone 

• It’s one of Ontario's most robust and growing economies
• You will have access to excellent schools which include a university and college

There are multiple centres of faith reflected in the community

Qualifications, Experience, Skills and Abilities:

• Registered Nurse with current registration with the College of Nurses of Ontario in good standing
• Bachelor’s Degree in Nursing
• Master’s degree in a health related field preferred
• Minimum 5 years acute care experience
• Demonstrated formal leadership skills and responsibilities, with 2 years formal management experience
• Experience managing patient flow and bed allocation processes, including working knowledge of infection control guidelines as they pertain to patient flow decision making.
• Membership in relevant professional organization(s)
• Experience with Lean process improvement methodologies
• Demonstrate leadership with respect to enhancing patient and staff safety.
• Demonstrate leadership to improve patient experience, patient satisfaction.
• Demonstrated excellence with interpersonal communication, coaching, mentoring and team building skills.
• Demonstrated ability to facilitate positive interactions among all members of the health care team.
• Proven analytical, problem solving and critical thinking and negotiation skills.
• Strong patient focused philosophy to support patient experience and patient satisfaction
• Demonstrated ability to make sound and effective decisions.
• Demonstrated commitment to continuous professional development.
• Demonstrated ability to provide leadership, support and critical analysis in stressful, complex clinical and emotional situations.
• Ability to analyze research and implement evidence-based practice into Policy and Procedure development and clinical practice.
• Demonstrated knowledge of program planning, implementation and evaluation.
• Demonstrated skills in building collaborative relationships.
• Demonstrated ability to execute strategies to maintain a balanced financial position.
• Experience with conflict resolution, guiding staff experiencing performance and/or attendance problems.

Come and join our team if you are looking for an exciting opportunity where you will be supported and empowered. 

All positions at GGH contribute to ensuring there is a safe environment for patients, staff and visitors. GGH is committed to fostering a safe and healthy work environment which provides equal opportunities to people with disabilities. In pursuit of GGH’s vision of together, a healthier community for everyone, all employees are responsible for practicing the values of being compassionate, inclusive, respectful, collaborative, and inspired to provide the highest quality care and experience for patients and their families.